Questions SiteScan answers

How do I check a website for accessibility problems?

SiteScan checks the pages you choose and saves the results.

Set up SiteScan

How do I test one page against WCAG without a project?

PageScan checks the page you give it. It’s quick and it’s free.

PageScan

Is there a browser tool that checks the page I am looking at?

The SiteScan extension checks that page in Chrome. Full WCAG conformance checks of full or part page, image alt text quality, colour contrast, heading hierarchies, keyboard tab sequence, colour blindness simulations and much more without leaving your web page.

SiteScan browser extension

Will an accessibility overlay make my site compliant?

SiteScan does not cover up problems. It lists and prioritises them so someone can fix them.

How SiteScan lists problems

How does an agency watch more than one client website?

SiteScan keeps a list of client websites with a score for each. SiteScan tracks client sites longitudinally so you know which ones improved and which got worse on the last scan.

See which client website needs attention

How many pages can we scan, and do we pay per person?

Your subscription is for the website and the page allowance, not per person. Starter (free) is for a small site. Plus, Business, and Pro plans cover larger sites. An agency gets a shared client page cap that you can distribute as needed.

What each plan includes

How do I check staging before we publish?

On Business and Pro plans, SiteScan can check the staging site so you can find and fix any issues before the pages go live.

Add a staging site

How do I stop a release that added a serious accessibility bug?

On Business and Pro plans, a GitHub check blocks the pull request when staging has a new serious bug. It identifies who is blocked, what to change, and how to check the fix.

Check a release from your pipeline

The scanner missed a problem a person found. Where do I record it?

True accessibility combines automated scans for speed, and manual review. You can quickly add your own bug in SiteScan, and track it until it is fixed.

Add a bug

Can we include further results following research with people with disabilities?

Yes. If you’ve more issues you can add your own bugs, and SiteScan will track them too.

Add a bug

How do we document an accessibility issue that SiteScan’s automated check didn’t find?

SiteScan gives you four ways to document an issue: write it yourself, get guided help, draft an AI-powered Bug Brief or ask AccessUX.

Add a bug

How do I put accessibility bugs into Jira?

SiteScan opens the Jira issue, adds who is blocked, what to change, and how to check the fix.

Send bugs to Jira

How do I caption a video on our site?

SiteScan writes captions and a transcript for you to edit. You publish them on your site or on YouTube. Captions use credits on Business and Pro plans.

Add captions and a transcript

Do we still need an accessibility specialist?

We do not claim it will replace an accessibility expert, but will help your accessibility specialist or inclusive designer work more efficiently. If you don’t have an accessibility specialist AccessUX can check the work with you.

Contact AccessUX

When you need a person at AccessUX

Do we need an audit or a scan?

A scan is the ongoing check. An audit is a specialist review you can hand to a buyer. AccessUX can do complete digital accessibility audits too.

Accessibility audits

How do we show a buyer that a product meets accessibility requirements?

AccessUX prepares your Accessibility Conformance Report (ACR) or Voluntary Product Accessibility Template (VPAT), and helps you to evidence compliance. If the buyer has detailed accessibility requirements, AccessUX can help you evidence achievements including assistive technology demonstrations.

Products you sell

What should we put in a tender about accessibility?

AccessUX writes the requirements you need and reviews what suppliers send back, such as the product Accessibility Conformance Report (ACR) or Voluntary Product Accessibility Template (VPAT).

Products you buy

What accessibility rules apply to Australian government suppliers?

AccessUX explains the obligations and what buyers expect.

Australian accessibility rules

A plain-text copy of these answers, written for an AI assistant, is at /llms.txt.