Digital accessibility services for Products, Platforms & Procurement

Helping product teams embed accessibility with confidence, buyers validate accessibility claims and suppliers win tenders.

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Latest from the blog

Articles for digital product teams, ICT buyers and suppliers. Learn how to prepare a VPAT for government tenders, what makes compelling Accessibility Conformance Reports, how to meet WCAG 2.2 for SaaS products or a strong Accessible Design System and much more.

  • From Zero to VPAT: How ICT Vendors Can Build a Repeatable Accessibility Compliance Process

    Published: 7 July 2026

    A business man happily accepts a gift-wrapped package labelled 'Accessibility'.

    As accessibility becomes a standard procurement requirement, ICT vendors can no longer rely on ad hoc testing or last minute fixes. They need a repeatable, scalable process for producing ACRs, remediating issues, and demonstrating maturity to buyers. This article outlines a practical, five step approach any vendor can adopt.

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  • The Rise of AS EN 301 549: What Government Buyers Expect in 2026

    Published: 30 June 2026

    Chart shows how EN301549 is the Accessibility Standard across web & software, hardware and devices, audio and video,telecom and media, documents and PDF, procurement and compliance

    AS EN 301 549 has rapidly become the default accessibility standard for ICT procurement across Australia. As government agencies modernise their procurement frameworks, suppliers are expected to demonstrate conformance — not just to WCAG, but to the broader requirements of EN 301 549. For vendors and procurement teams alike, understanding this shift is essential.

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Featured Tools & Resources

Tools, checklists and other resources to help you on your journey, with links to Accessibility Standards like the Web Content Accessibility Guidelines (WCAG), the Harmonised Accessible ICT Procurement Standard EN 301 549, and Accessible Rich Internet Applications Standard (ARIA) and Authoring Practices Guide (APG).

  • Accessible content checklist

    Use this checklist to ensure your content is accessible. It covers common content types and accessibility considerations for each. Check off items as you go, and revisit regularly to maintain accessibility as your content evolves.

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  • ICT buyer evaluation checklist

    Use this checklist to start your evaluation of the accessibility of ICT products and services. Based on the European standard EN 301 549 and the Web Content Accessibility Guidelines (WCAG), the bases for accessibility requirements in Australia.

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Services

Digital accessibility and inclusive design consultancy support for product and content teams, ICT suppliers, and buyers with practical, standards-aligned services (WCAG, AS EN 301 549) to help you achieve your access and inclusion goals.

  • Digital Product Teams

    We are your team-embedded accessibility partner, helping you reach your accessibility and inclusive design goals more efficiently. Services include inclusive design review, developer guidance with handover design annotations, remediation support and assistive technology testing.

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  • ICT Suppliers

    Selling ICT? Ready to demonstrate accessibility compliance alongside security and privacy? Let's get you tender-ready to win enterprise and government contracts. Services include product/SaaS accessibility review and improvement, tender response support for Accessibility Requirements and evidence like Accessibility Conformance Report (ACR) from VPAT and live demonstration.

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  • ICT Buyers

    Buying ICT? Make sure everyone can use it independently by attracting suppliers who prioritise accessibility. We'll help you start with clear Accessibility Requirements, then confidently validate supplier claims with documentation and live demonstration reviews.

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  • Other services

    A full-service digital accessibility consultancy, we can also help with web and mobile app accessibility audits and remediation support. And our document accessibility services include accessible PDF from Adobe InDesign, tagged PDF remediation, and optimised accessibility of Microsoft Word, Excel, PowerPoint and other digital formats.

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