Full Service Digital Accessibility Consultancy
AccessUX is a full service Digital Accessibility consultancy helping organisations design, build, and buy technology that works for everyone. We specialise in the two places accessibility matters most—and where it often goes wrong—Digital Product and ICT Procurement.
We don't just hand you a report. We help you make accessibility a normal, repeatable part of how your organisation delivers digital.
Our approach and principles
We are evidence-based, practical, procurement-ready, inclusive by design, and AI-enabled (with expert validation). We deliver guidance that teams can implement right away, with clear priorities and realistic timelines.
Digital Product
Accessibility without the rework
Yes, we can audit your website, app, or document and give you a list of issues to fix. But we'd rather help you avoid that tech debt entirely.
We embed accessibility early—through inclusive design, practical developer guidance, and component level support—so your team gets it right the first time.
Learn more about our digital product services
ICT Procurement
Better products. Better buying. Better outcomes.
We work with both sides of the procurement table:
Buyers: craft clear accessibility requirements, assess supplier claims, and choose technology that works for all staff and customers.
Suppliers: optimise your product's accessibility, produce credible ACR/VPATs, and stand out in competitive tenders.
When accessibility is built into procurement, everyone wins.
Learn more about our accessible ICT services
And Yes—We Do the Essentials
From accessible PDF production (including InDesign workflows) to remediation guidance, training, and user testing, we support organisations at every stage of their accessibility journey.
Learn more about our PDF and document accessibility audit services
Our approach and principles
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Evidence-based
Our recommendations are grounded in research, standards, and proven methodologies — not guesswork.
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Practical and actionable
We deliver guidance that teams can implement right away, with clear priorities and realistic timelines.
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Procurement-ready
Our documentation and processes are built to meet the rigorous demands of enterprise and government procurement.
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Inclusive by design
Accessibility is embedded from the start, not bolted on as an afterthought, ensuring better outcomes for everyone.
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AI-enabled, expert-validated
We harness AI tools to accelerate our work, with every output reviewed and validated by experienced accessibility professionals.
Meet the founder
Gerry Neustatl
Founder & Principal Consultant
Former Digital Accessibility & Inclusive Design Lead at the ABC, Australia's largest National Broadcaster. With over 15 years of experience, Gerry has shaped accessibility culture across Australia's most trusted media brands like ABC News, ABC iview, triple j and the Hottest 100. He brings deep expertise in inclusive design and accessibility of public and staff-facing digital products.
Gerry is passionate about making accessibility practical and achievable for all organisations. He founded AccessUX to help:
- suppliers win tenders from organisations seeking accessible ICT solutions
- buyers evaluate accessibility claims to choose accessible ICT with confidence, and
- product teams release accessibly from early design.
15+
Years
Leading accessibility in enterprise and government
ABC
Former Lead
Accessibility & Inclusive Design at Australia's national broadcaster
Some ABC achievements
Organisation-wide accessibility transformation
The ABC is Australia's most trusted source of news and current affairs, lifestyle and entertainment with products for web, mobile and smart TV apps. As Digital Accessibility Lead at the ABC, Gerry drove an organisation‑wide transformation of accessibility practice, elevating it from a compliance obligation to a core value embedded in every stage of digital delivery. He introduced modern, scalable processes and tools for inclusive design, development, and testing; equipped cross‑functional teams with targeted training and hands‑on support; and cultivated a culture where accessibility is now a natural, expected part of how ABC designs and builds its digital products and services.
Audio descriptions on ABC TV
Gerry spearheaded the creation of Australia's first audio description service on broadcast TV, designed to “complete the picture” for people who are blind or have low vision. Before this service, audiences depended on others to explain what was happening on screen. Now they can enjoy television independently through a dedicated audio narrative that describes key visual moments. In 2023 he oversaw the project's extension to ABC iview across mobile devices and smart TV platforms.
triple j Hottest 100
Every year, millions of Australians take part in the triple j Hottest 100, the nation's biggest music poll. Gerry worked closely with triple j to make sure this fast‑paced, interactive voting experience was fully accessible to music lovers across Australia.
Accessible ICT Procurement toolkit
In 2025 Gerry led the development of a groundbreaking, award-winning, accessible ICT procurement framework that helps the ABC choose digital tooling for all staff to use.
Our accessibility commitment
At AccessUX, inclusive design is at the core of everything we do. We are committed to ensuring our own digital presence meets WCAG 2.2 Level AA standards, and we continuously work to improve the accessibility of our website and services.
We believe that accessibility is an ongoing practice, not a one-time checkbox. Our team regularly reviews and tests our content to identify and address barriers. If you encounter any accessibility issues on our site, we welcome your feedback — please get in touch and let us know.